(Protection of Personal Information Act – POPIA)
Our commitment to your privacy
At Wild Print, we respect your privacy and take the protection of your personal information seriously.
This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
We collect only what we need, use it responsibly, and never treat your information carelessly.
About Wild Print
Wild Print is a South African business based in Hoedspruit. We create custom, made-to-order photographic prints and frames, produced locally and delivered to our customers.
This policy applies to all personal information collected through our website www.wildprint.co.za and through direct communication with us.
What personal information we collect
Personal information refers to information that identifies, or can reasonably identify, you as an individual.
Depending on your interaction with us, this may include:
Your name and surname
Email address and phone number
Delivery address and location details
Order and payment information
Any details you voluntarily provide when contacting us
We collect this information directly from you when you place an order, contact us, or interact with our services.
Where possible, we will indicate which information is required and which is optional.
How we use your information
We use your personal information only for purposes directly related to our services, including to:
Process and fulfil your order
Arrange delivery to your specified location
Communicate with you about your order
Provide customer support when needed
Meet legal and regulatory obligations
We do not collect personal information unnecessarily, and we do not use it for purposes unrelated to our services.
Sharing of personal information
We may share limited personal information with trusted service providers who assist us in delivering our services, such as:
Courier and logistics partners
Payment service providers
These service providers are required to protect your information and use it only for the purpose of delivering the service.
We may also disclose information where required by law, or where necessary to protect our legal rights.
We do not sell or trade your personal information.
Information security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, or disclosure.
This includes safeguards relating to:
Secure systems and access controls
Limited access to personal information
Responsible handling of information by our team and partners
We regularly review our practices to ensure your information remains protected.
Your rights
You have the right to:
Request access to the personal information we hold about you
Ask us to correct, update, or delete your information
Withdraw consent where applicable
To exercise these rights, please contact us using the details below. We may need to verify your identity before responding to a request.
Please note that certain requests may be subject to reasonable administrative requirements or legally permitted fees.
Contact us
If you have any questions about this Privacy Policy, or how we handle your personal information, please contact us at:
hello@wildprint.co.za
We are always happy to assist.
