Introduction
Welcome to Wild Print.
These Terms of Use govern your access to and use of our website, products, and services. By accessing our website or placing an order with us, you agree to be bound by these Terms.
If you do not agree with these Terms, please refrain from using our website or services.
About Wild Print
Wild Print is a South African business based in Hoedspruit, specialising in custom, made-to-order photographic prints and frames produced locally and delivered to our customers.
All products are created specifically for each customer based on the selections and content provided at the time of ordering.
Use of the website
You agree to use our website:
lawfully and responsibly
in a manner that does not infringe the rights of others
without attempting to disrupt, damage, or interfere with the website or its systems
We reserve the right to restrict or terminate access to the website if it is used in a manner that is unlawful or harmful.
Orders and production
All Wild Print products are made to order.
By placing an order, you confirm that:
the details you provide are accurate and complete
you have reviewed your selections carefully before submission
you understand that production begins once payment has been received
Because our products are custom-made, changes or cancellations may not be possible once production has commenced.
Pricing and payment
All prices displayed on our website are in South African Rand (ZAR), unless otherwise stated.
Payment must be made in full before production begins. We reserve the right to:
refuse or cancel an order where payment cannot be confirmed
correct pricing errors if they occur
If a pricing error materially affects your order, we will contact you before proceeding.
Delivery
Delivery timelines are estimates and may vary depending on:
production schedules
courier availability
delivery location
factors outside our reasonable control
Delivery is fulfilled via trusted third-party courier partners.
Wild Print cannot be held responsible for delays caused by courier services, incorrect delivery details provided by the customer, or circumstances beyond our control.
Returns and refunds
Our Returns & Shipping Policy forms part of these Terms and should be read together with them.
Because our products are custom-made:
printed artworks and personalised items are non-returnable
returns are accepted only in specific circumstances, such as damage, defects, or fulfilment errors
Full details are available in our Returns & Shipping Policy.
Customer-uploaded content and image rights
When you upload a photograph or other content to Wild Print, you confirm that:
you own the content or have the legal right to use it
the content does not infringe the rights of any third party
the content is lawful and appropriate
You retain full ownership of your images at all times.
By submitting content to Wild Print, you grant us a limited right to use the content solely for the purpose of fulfilling your order.
Wild Print will not use customer images for marketing, promotional, or public purposes without your explicit consent.
Intellectual property
All content on the Wild Print website, including text, imagery, logos, design elements, and layout, is the intellectual property of Wild Print or its licensors.
You may not reproduce, distribute, or use any content from the website without prior written permission, except for personal, non-commercial use.
Limitation of liability
To the fullest extent permitted by law:
Wild Print shall not be liable for indirect, incidental, or consequential losses
our liability is limited to the value of the product purchased
Nothing in these Terms limits any rights you may have under applicable consumer protection laws.
Indemnity
You agree to indemnify Wild Print against any claims, losses, or damages arising from:
your breach of these Terms
unlawful or unauthorised use of the website
infringement of third-party rights through content you provide
Privacy
Your use of our website and services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with POPIA.
Changes to these Terms
We may update these Terms from time to time to reflect changes in our services or legal requirements.
Any updates will be published on our website. Continued use of the website constitutes acceptance of the updated Terms.
Governing law
These Terms are governed by the laws of the Republic of South Africa.
Any disputes arising from these Terms shall be subject to the jurisdiction of South African courts.
Contact us
If you have any questions about these Terms, please contact us at:
hello@wildprint.co.za
We’re always happy to assist.
